Jeff Bezos responded to a piece in the NYT, asking employees to report issues that they see at the company.
Full memo: Jeff Bezos responds to brutal NYT story, says it doesn’t represent the Amazon he leads
It is rare for Bezos to respond so directly to a news report. Faced with criticism throughout its history — whether dealing with book publishers or diversity issues — Amazon’s approach has been to stay quiet. Amazon authorized “a handful of senior managers” to talk with the Times reporters for the article, but declined to make Bezos or other top leaders available for interviews, according to the story.
Wrestling Big Ideas in a Bruising Workplace
The company is conducting an experiment in how far it can push white-collar workers to get them to achieve its ever-expanding ambitions.
By JODI KANTOR and DAVID STREITFELD